Defective Merchandise Exchanges
All defective exchange returns must adhere to our Exchange Policies.
In the event the returned item is found to be defective, a gift card will be sent to the email address you enter below.
All shipments must be sent via United States Postal Service. Packages will not be accepted from UPS or FedEx.
No in-person drop offs or pick ups.
For your protection, please use a trackable shipping method.
If you have a defective item you would like to exchange and it meets the requirements of our Exchange Policies, please fill out the form below. You will be emailed instructions on how to return the defective item.
Name:
Address:
City:
State:
Zip:
Phone:
Email:
Store:
Found at the top of your receipt under the word RECEIPT.
Sale Number: SALE
Found at the bottom of your receipt. Begins with SALE.
Defective Item
Description:
Description
of Defect: